Terms and Payments
We are pleased to accept Paypal, Visa Card, Mastercard via this website. Please contact us if you prefer to Direct Deposit or send a cheque for your purchases. WHE WILL NOT RELEASE ANY GOODS UNTIL FULL PAYMENT HAS BEEN RECEIVED. We do not run accounts nor do we offer any form of Credit Term.
Reservation of Title
WHE retains ownership of goods until they are paid for in full. This also includes cheques until cleared funds are available from our Bank.
Privacy Policy
White Horse Equestrian and Your Privacy:
At WHE your privacy is important to us! Any information gained will only be used within the legal guidlines of laws in Australia. Information gained is used such that WHE may process your order and offer the best possible service to you.
WHE will never release any personal information we have to any third party. Your personal information is held securely in accordance with our internal security policy and the law.
Perchance you have any questions relating to these policies please contact us.
Backorders
As we design and import all our own product we do occassionally run short of some lines. WHE does attempt to minimize this situation. If we do, we will contact you and advise you, then advise an approximate time frame for the product to be back instock. We may be able to offer an alternative to you, however if not suitable we will gladly give you a refund.
Wall Mount Hose Boom Warranty
Due to the harsh weather conditions in Australia, we offer a six month warranty on the 5200 WHE Wall Mount Hose Boom/ Spray Wash Boom (This is the Chinese manufactured light steel product). This is from date of purchase. The 5200SS, 5200GAL and 5200FRAME, 5200ALU , WHE offer a 10 year guarantee on the metal parts from date of purchase.
Leather wares/Saddlery.
Note our products are made for the show ring and for work at home with show horses. Our products are not designed to be used for racing, track work, jumping, sporting or other extreme disciplines.
Our work reins are for light show horse work and not suitable for jumping, trackwork, or excessive work loads due to billet fittings. Otherwise buckle ends should be used.
Security
WHE uses Industry Standard 128 bit SSL encryption for your complete safety.
Pricing Policy
WHE reserves the right to change prices without notice. Should any errors occur in relation to pricing we shall contact you immediately prior to be charged and the dispatch of your goods.
Copyright
This website is the property of White Horse Equestrian , all the content including any image found on the site is protected by Copyright and its reuse is prohibited without consent, whether in Australia or in any overseas country.
Disclaimer
Whilst all care is taken WHE takes nor accepts liability for any incorrect or misleading information, spelling.
WHE will not accept any responsibility for any losses occurring due to shipment delays nor the misuse or use of product from our website.